Shipping policy
Customer Care
Shipping & Delivery
Welcome to MAYTEN STUDIO. Thank you for trusting us with your order. We prepare every order with care so your pieces arrive in the best possible condition.
Need help with your delivery?
If you have a question about your order, tracking, or delivery address, please contact us through our Contact page. Our team will help as soon as possible.
Contact MAYTEN STUDIOFree shipping
MAYTEN STUDIO offers free shipping on orders over $75. For orders below this amount, shipping costs are shown at checkout before you complete your purchase.
Delivery times
Every order is handled with care. It usually takes 1 to 3 business days to process, verify, and pack your order. Once shipped, your parcel usually arrives within 3 to 7 business days. Delivery times may vary depending on your location, the local carrier, and the time of year.
In rare cases, delays can occur because of weather, high demand, logistics checks, customs, or interruptions outside our control. You will see an estimated delivery time at checkout before placing your order.
Delivery areas
We ship MAYTEN STUDIO products to multiple countries. Please make sure your delivery address is correct and complete when placing your order. An incomplete or incorrect address can cause delays, failed delivery, or the parcel being returned.
- Enter your full name.
- Check the street number, postal code, city, and country.
- Add useful delivery details such as apartment number, floor, or access code.
- Make sure your email address is correct so you can receive tracking updates.
Order tracking
Once your order leaves our processing center, you will receive an email with tracking information when available. Tracking links can take a little time to update after shipment, so please check again later if no information appears immediately.
Delivery partners
We work with trusted logistics partners to deliver your order safely and efficiently. If your parcel is delayed, stuck, or marked as delivered but not received, please contact us with your order number.
Lost, delayed, or undelivered parcels
If your parcel seems delayed, first check the tracking link sent by email. Some carriers may mark a parcel as delivered a few hours before the actual delivery. If your parcel has not arrived after the estimated delivery window, contact us through our Contact page.